Privacy Policy Viara Holidays

1. Introduction

Viara Holidays respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect and handle your information when you visit our website or use our travel-related services.

By using the Viara Holidays website or submitting an enquiry or booking request, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, make a booking enquiry or use our services.

• Name
• Mobile / WhatsApp number
• Email address
• Address or city
• Travel requirements and preferences
• Pickup and drop locations
• Booking and enquiry details
• Any message or information you submit through our website

3. How We Use Your Information

The information collected by Viara Holidays may be used for the following purposes:

• To respond to your enquiries and requests.
• To provide quotations and travel assistance.
• To process tour, hotel, cab, flight or visa-related enquiries.
• To communicate with you regarding your booking.
• To provide customer support.
• To improve our website and services.
• To comply with applicable legal requirements.

4. Sharing of Information

Viara Holidays does not sell or rent your personal information. Where necessary to provide a requested travel service, relevant information may be shared with trusted service providers such as hotels, transport operators, airlines, visa service providers, payment providers or other travel partners.

Information may also be disclosed where required by applicable law, regulation, legal process or government authority.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance your browsing experience.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Data Security

Viara Holidays takes reasonable measures to protect the information provided by users against unauthorized access, misuse, alteration or disclosure.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Viara Holidays is not responsible for the privacy practices, content or security of those external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, manage enquiries and bookings, maintain business records, resolve disputes and comply with applicable legal obligations.

9. Your Information

If you have questions about the personal information you have provided to Viara Holidays, or if you wish to request correction or clarification of your information, you can contact us using the details provided below.

10. Children's Privacy

Our services are not intentionally directed toward children for the purpose of independently collecting personal information. We encourage parents or guardians to supervise children's use of online services.

11. Changes to This Privacy Policy

Viara Holidays may update this Privacy Policy from time to time to reflect changes in our services, website or applicable requirements. Any updated version will be published on this page.